MyChart

You might have heard about MyChart from your health care provider. MyChart is a great way for you to see information about your medical care and communicate with your care team. I’ll show you how easy it is to sign up for a MyChart account. You’ll see how to do this on a mobile device, but the steps are similar from your computer. Chances are you’ll be granted access by your health care provider before, during, or after an appointment. However, you could create an account on your own on MyChart.org. From there, you’ll find information about how to establish an account with your health care organization. You might be able to create an account right away, or you might need to request approval, depending on their policy. Let’s say you do get an email from your provider after an appointment with a link to sign up for MyChart. Simply open the link, and you’re taken right to the sign-up page to confirm your identity, typically by entering your birth date. Now that MyChart knows that you’re you, you can choose to create a MyChart Central account. When you have MyChart accounts at all the places you get care, MyChart lets you use a single login to see them all in one spot. This will take a few extra steps right now, but we’ll make logging in faster next time. Click here to set up your MyChart Central account. Then, review and agree to the terms and conditions of using MyChart Central. Associate your mobile number with your account using a verification code MyChart sends to your phone. When you get the code on your phone, enter it here. Now follow similar steps to associate your email with your account. The email address you verify will be your username. Here, set up your MyChart central password. To keep MyChart accounts in sync across all the places you get care, keep this checkbox selected. This way, if you change important information like a mailing address, all your accounts automatically get the update. Now, you can see information from the healthcare provider who sent you the activation email. You already reviewed and accepted MyChart Central’s terms and conditions, but your health care provider might require you to review and accept theirs too. Because it’s your first time accessing your account, there’s a short video and tutorial for you to watch, if you’d like. I’ll choose to skip it for now. And with that, your brand new MyChart account appears. The main view of MyChart is your health feed, which shows the most important alerts and information for your care. There are lots of great features in MyChart. To learn more about what it can do and how to use it, check out our other videos.

Checking in before your visit lets you document information relevant to the visit and speeds up your time at the front desk. eCheck-in allows you to virtually complete this process in MyChart, whether or not you have a MyChart account. Information you provided during previous visits or scheduling is saved, so you don’t have to enter it more than once. Let’s say that you have an appointment later today, and you don’t have a MyChart account. You receive an email notification with a reminder to complete eCheck-in. If you did have a MyChart account, you’d see the notification to complete eCheck-in from your health feed instead. In this case, in the email, I’ll tap Check-in online. First, provide or verify your demographic information. This helps your health care provider verify your identity and visit information. Enter your Date of Birth and any other required information. Then, tap Verify. Now, make sure your contact information is correct so you can receive further communications about this visit. Verify that your personal details are also correct. The scheduler collected your insurance information when you made the appointment, so you just need to verify it. If you need to update or add a new coverage, you can also do that here. If there’s a copay for the visit, you can pay that now. Now confirm or add your payment method. Review the medication list to verify your current medications. In this case, the list doesn’t include the ibuprofen you’ve been taking for back pain. I’ll add that now. Select or add your preferred pharmacy, confirm your current medications, and tap “Next.” Next, you’ll likely be asked a series of questions specific to your reason for visit. Your care team can see your responses, so you don’t have to spend time answering common questions during your visit. I won’t demonstrate answering all of these questions now, but I’ll show you how it looks filled out so you get the idea. When you’re done answering all the required questions, Finally, review and sign the required consents. You can use your finger or stylus to sign the form, or you can accept the signature that was auto-generated for you. Once you’ve signed, tap to accept the form, and then tap to submit. You’ve completed eCheck-in. The front desk and clinical staff will have all of this information on file to reference during your visit. To help manage future appointments online and make use of other features, you can sign up for a MyChart account here as well. Now that you’ve completed your pre-visit tasks, your healthcare provider can use your mobile device location to automatically mark you as arrived. Thanks for watching! If you want to learn more about MyChart, check out our other videos.