Patient and Visitors Guide

Download a PDF version of our Patient and Visitors Guide, which has comprehensive information about our Medical Center, its facilities and offerings, along with information about patient privacy laws, living wills and powers of attorney. Learn more. Please note that due to the many measures taken to help reduce the spread of COVID-19, some facilities and offerings are not available as described in our Patient and Visitors Guide.

Patient and Family Frequently Asked Questions

Whether you want to deliver personal belongings to a COVID-19 patient or just need to get on the WIFI, our Frequently Asked Questions is a great place to start. Learn more.

Visitation Policy

Beginning August 20, Regional Healthcare began to allow some limited visitation for hospital inpatients again. Like all hospitals in the state, no visitors were allowed in the hospital building starting in March. Self Regional believes a careful, measured re-opening to visitors will help create a better experience for our patients and their families while still protecting our patients, guests and team members. Visits are limited to 1:00 PM – 3:00 PM daily, visitors must be 16 or older, and only one visitor per day is allowed. Read more in our announcement here.

Food and Nutrition Services

Self Regional Healthcare’s Food & Nutrition department is dedicated to providing patients and retail customers with nutritional, high quality food with exceptional taste. We manage nutritious patient meals via Room Service; offer diet consultation with registered dietitians; serve up hot entrees, fresh salads, and deli sandwiches in our public cafes and dining rooms; and offer a top tier event catering service for clients throughout the community. Learn more.

Outpatient Pharmacy

Our outpatient pharmacy is conveniently located on the second floor of the main hospital building and offers competitive pricing. Due to the many safety measures taken to help slow the spread of COVID-19, please try our Curbside Pickup option or Next Day Courier services. Learn more.

Community Health Information Center

Self Regional has a complete resource center stocked with information on any health matter. Better yet, everything is explained in layman’s terms. CDs, computers with Internet access, books, brochures and videos are located on the sixth floor of Self Regional Medical Center and are free to use. Patients, visitors or anyone from the community, including students, can take advantage of the Community Health Center and Medical Library resources. The Medical Library offers a place for self study, research and continuing education credits for those in the medical profession. Learn more.

Pastoral Care

Self Regional believes in total patient care, including spiritual needs. Since its inception in the late 1950s, our clergy staff, a group of ordained or properly authorized group of ministers, has been dedicated to serving the diverse spiritual needs of patients, families and staff. A chaplain is on staff 24 hours a day, and you have full access to our first-floor chapel and an array of services. Learn more.

Gift Shop

Our gift shop offers a large selection of beautiful gifts to lift the spirits of our patients during their hospital stay. The shop is owned and operated by the Self Regional Healthcare Auxiliary and all proceeds are donated back to the hospital. These funds provide for capital investments in equipment and services for our patients and their families. Learn more.

Volunteer Services

Since 1971, countless people have opened their hearts in service to our patients, families, visitors and staff, creating an atmosphere of warmth and welcome. Volunteers assist with non-clinical duties and make each day a little brighter for someone. Learn more.

Discharge Planning

It is important to have a plan when a patient leaves the hospital. Some people need special transition assistance to different levels of care. Learn more.